Communication and Information Centre (kiz)
WLAN AccessPoints / Hotspots an der Uni Ulm

On the university campus WLAN-AccessPoints/Hotspots may only be operated by the kiz. An access point is everything that accepts WLAN connections from end devices. Foreign WLAN access points will be removed by the kiz. The kiz has the radio sovereignty in the buildings of the University of Ulm!

Backgrounds, why foreign WLAN access points are not allowed:

  • Security: A "non-kiz" access point connected to the Uninetz undermines the central protection mechanisms in the data network, as it represents a back door to the internal Uninetz.
  • Technical aspects: WLAN access points operate in a limited, jointly used radio frequency range (radio channels), therefore the radio channels and the respective transmission powers must be coordinated for all access points used on the university campus.

If the WLAN coverage in a university area is not sufficient, please send a mail to our Helpdesk.

WLAN

Service Category: Network & Connectivity

The kiz operates a wireless LAN (WLAN or radio network) which enables members and guests of the university to access the campus network and the internet with mobile devices like notebooks, tablets and smartphones.

Most lecture halls and seminar rooms as well as public areas are covered by WLAN access points. The wireless network appears in the network environment of the terminals with two different identifiers (SSID): eduroam or welcome.

Eduroam (education roaming) is a worldwide roaming access service developed for the international academic and scientific community. Members of the University of Ulm can log into the WLAN networks of participating institutions with their kiz account and thus gain access to the Internet. Conversely, members of other institutions can log into the eduroam WLAN in Ulm with the account of their home institution. In order to use eduroam, a suitable configuration of the terminal device is required.

Since not all terminals support eduroam and access is restricted to members of the University of Ulm and participants of the eduroam network, there is also the free and unencrypted WLAN welcome.

Terms of use: eduroam | welcome

Performance features

  • Provision of a mobile data access to the campus network and the internet alternatively with eduroam or welcome.
  • Access to free WLAN welcome in the wireless coverage area. Assigned IP addresses do not come from the primary IP address range of Ulm University.
  • Access to the WLAN eduroam for members and guests (from other institutions participating in eduroam) provided that the WLAN interface of the end device is configured appropriately.
  • eduroam guests are assigned IP addresses that are not from the primary IP address range of Ulm University.
  • Provision of information about the facilities participating in eduroam as well as documentation on the configuration of the terminal devices. In addition, profile files for common end devices are provided for download.
  • The coverage of the campus with WLAN access points and their adequate dimensioning is continuously monitored and adjusted if necessary. Enquiries regarding upgrades and retrofits can be sent via e-mail to the helpdesk of the kiz.
  • Support for questions regarding the configuration of the mobile device via e-mail to the helpdesk of the kiz or with the device on site at the IT consultation hour.

User groups

  • Members of the University of Ulm and other persons in the field of radio coverage
  • Members of other institutions participating in the eduroam network

Service hours

24 x 7 x 365

Application modalities

To access the WLAN eduroam a kiz account is required, or an account of another institution participating in the eduroam network.

Fee / charge

No fees or charges will be invoiced for the service.

Communication and Information Centre (kiz)

Please contact us if you have questions or problems related to the kiz services:

Office hours
Monday - Thursday
09:00 h - 12:00 h and 13:00 h - 15:30 h

Friday 09:00 h - 12:00 h

Phone
+49 (0) 731 / 50 - 30000

Telefax
+49 (0) 731 / 50 - 1230000

Order a Callback
helpdesk(at)uni-ulm.de
Support Portal (Uni internal)
[more]

Service Points are locations where you can visit us personally.

[more]

Using self-service functions of the Identity Management System (IDM): Administer permissions, subscribe to services, change passwords.

IDM Self Services
[more]

Research in the library stock: monographs, textbooks, magazines, university publications, e-books, e-journals, national licenses, and the contents of the institutional repository OPARU.

library catalogue::local

With about 400 keywords you will get direct access to our services. If something isn't listed, please contact our Internet Editorial Office.

A-Z List

more to: WLAN

Support for questions regarding the configuration of the mobile device via e-mail to the Helpdesk of the kiz or with the device on site at the IT consultation hour.

Störungsmeldung WLAN

WLAN and VPN information (mp4)