Rocket.chat is a chat platform where individuals and teams can exchange messages. The kiz offers Rocket.Chat as a university-wide service for all employees and students with a kiz account. The server runs on the local infrastructure of the kiz.
Important information
Note about the kiz account: Usually the kiz account is created and communicated automatically to all members of the university (students, employees) with the hiring or enrollment. If problems with the account are detected please contact the helpdesk by email (helpdesk(at)uni-ulm.de).
All users are automatically in channel #general.
This is where general information, such as maintenance and software updates from Rocket.Chat, is occasionally posted. Please do not use this channel for your own messages! The kiz reserves the right to deactivate this channel in the future.
The user interface is divided into two areas:
With the click in the upper left corner (first letter of your account) you can determine your online status and access your personal account settings.
Under "My account" you can configure notifications and tones, among other things.
If necessary, you can also log out there.
When naming a channel, please make sure that you start with the department abbreviation (unless it is a personal channel).
Example: #kiz-infra-tk for a channel from the kiz.
You have the possibility to create channels for internal communication for your team and invite them. Please create only private channels! Otherwise everybody can join your channel and read everything.
Channels in which only certain users can write are also possible. This can be used for example to distribute information. The other users then have read-only access.
The mobile configuration for Android or iOS devices is only slightly different.
Please contact us if you have questions or problems related to the kiz services:
Office hours
Monday - Thursday
09:00 h - 12:00 h and 13:00 h - 15:30 h
Friday 09:00 h - 12:00 h
Phone
+49 (0) 731 / 50 - 30000
Telefax
+49 (0) 731 / 50 - 1230000
Order a Callback
helpdesk(at)uni-ulm.de
Support Portal (Uni internal)
[more]
Service Points are locations where you can visit us personally.
Using self-service functions of the Identity Management System (IDM): Administer permissions, subscribe to services, change passwords.
Research in the library stock: monographs, textbooks, magazines, university publications, e-books, e-journals, national licenses, and the contents of the institutional repository OPARU.
With about 400 keywords you will get direct access to our services. If something isn't listed, please contact our Internet Editorial Office.
Currently, there isn't any direct integration of Rocket.Chat into Moodle which could be used as a Moodle course module or Moodle plugin. However, it is possible to use Rocket.Chat in Moodle course in a structured way anyway.
